Since 2012, SySt-Institut in Munich has been putting its trust in a program from the Swabian IT expert for education, easySoft, to manage its some 1200 customers. "This saves us an enormous amount of time. Simultaneously, we can also offer our participants better service," says Sabina Göschl, Commercial Director at SySt.
SySt-Institut was founded in Munich in 1996 by the certified psychologist, Insa Sparre, and the philosopher and mathematician, Prof. Dr. Matthias Varga von Kibéd. The Institute offers seminars and continuing education courses. Since 2003, training courses for systemic therapists or consultants have also been available. "Our approximately 70 seminars and courses can be booked individually. However, many customers also take part in training courses lasting up to four years," reports Sabina Göschl. She and two employees are in charge of participant administration including invoicing.
In the past, this was done with an Access database and a lot of manual entry work. "But in recent years, the number of participants has literally exploded," says the Vienna-born manager. The previous system had reached its limits. "Therefore, we wanted a new program that is user-friendly, high-performing and flexible."