Charité Health Academy

The Charité Gesundheitsakademie (Charité Health Academy) was founded in 2005 as an amalgamation of several training programs. Today, it provides training, continuing education and adult education for the Charité and other partners in the health-care sector. Seven vocational training programs are offered at the academy: nursing, pediatric nursing, physiotherapy, midwifery, speech therapy, nutrition (dietician) and autopsy and dissection. The majority of the 557 training positions currently available are in the fields of nursing and pediatric nursing. In addition, fifteen different adult education courses as well as one-day and multi-day continuing education courses are offered every year for approximately 3000 participants. The Health Academy employs 60 full-time staff.

OBJECTIVE

IT-supported data management with simplified administration; standardization of work processes; transparency of workflow management; organization and evaluation of training, continuing education and adult education; process documentation; communication medium for continuing and adult education courses (easySoft. Publish).

PROJECT REPORT

Even before the Health Academy was founded, we had experienced positive results with the easySoft student management program in the nursing and adult education programs. This prompted us to continue using the software in all of the training and education fields. After the merging of all fields into the same building on Oudenarder Street in 2008/2009, all prerequisites for using easySoft were fulfilled: acquisition of suitable hardware (PC workstations); connection to a powerful server; clarification of responsibilities with the Charité IT department; creation of an IT team at the Health Academy consisting of "easySoft-experienced" employees.

We were able to successfully consolidate the technical databases with easySoft's support. At the same time, we integrated all the new training and education fields into the program. The aim was to use the following functions: central administration of addresses/contacts, candidate management, support of secretarial tasks, course management for all fields, class scheduling with pre-defined curricula, documentation of learning achievement and examinations, instructor invoicing, evaluation.

In the continuing and adult education programs, we also work with the information system easySoft. Publish. Through it, Charité employees are provided with an online registration service. In the future, we would like to further expand our use of easySoft solutions. Planned activities include the coordination of work scheduling, ideally one interface with the central personnel scheduling for the Charité as well as the optimization of user-defined reports.

easySoft provides numerous possibilities to customize the program to the special requirements of the different fields of education. At the same time, the program is proving to be helpful in providing structure. We were able to identify and incorporate key processes for our workflows.
Working with easySoft has proven to be a very positive experience. The support team always has competent personnel who can process individual inquiries quickly. Problems and requests are noted as suggestions for further developing the program and the attended training courses, user work groups and user conferences were by all means interesting, professionally organized and helpful for our work.